Let us recommend a coffee for you
Learn More About How Craft Coffee Works
Why do you ask what coffee I normally drink?
We fresh roast many different styles of coffee. We've specially formulated a wide variety of blends so we're confident we have a great match for you. In fact, we're so confident about this that we stand behind our recommendations with our 100% Satisfaction Guarantee!
How do we get this right? We tested your favorite coffee along with thousands of others in our coffee lab, and we use some very cool technology and a lot of industry expertise to recommend a coffee you're going to love from the very first delivery. Craft Coffee is a better way to buy coffee.
Do you sell the coffee I buy at the store?
Do you sell the coffee listed in the coffee survey?
No, we don't. We sell only Craft Coffee brand coffee that we fresh-roast for you in small batches. Please see the question above to learn more about why we ask what coffee you most enjoy making at home.
What if I don’t like the coffee you send me?
When you choose the blend that we recommend for you based on our coffee survey, your coffee plan comes with 100% Satisfaction Guarantee. If you aren't happy, you can talk to a real person in our NY office via email, chat or phone and we will make sure you find a coffee you love.
I don't see my coffee company listed. How do I buy something without completing the survey?
Sorry that we don't have your coffee company listed in our survey yet. Don't worry, you can
and choose from a wide variety of our most popular blends and 3-roast samplers.
If you'd like to let us know about your favorite coffee company, you can also
recommend a coffee missing from our survey (opens in a new window).
What are your prices?
The "Coffee for my home" plan offers a wide variety of individual coffees and sampler packs that range in price from around $13 to $26 per 12oz bag. We built our technology specifically so that we can match you to a coffee you'll love. After you take the one-question coffee survey, we'll show you a great recommendation as well as many other options you can choose from.
To unlock our best prices, check out our
our "Buy More, Save Money" plan,
which starts at $7.99 per 12oz bag when you buy 4 or more bags.
What kind of coffee do you sell?
We sell Craft Coffee brand coffee that we fresh-roast for you in small batches. Unlike stale grocery store coffee that can sit on
shelves for months or longer, we ship your coffee just days after we roast it.
We source our coffee from key growing regions in Africa, Latin America, and Asia. All of our coffee is specialty-grade, 100% Arabica beans that we buy at Fair Trade prices or above. Our coffee experts have years of experience building relationships with coffee farmers and importers to source you the best quality beans available anywhere.
Like many grocery store brands, we don't believe in selling low-quality, unsustainable commodity-grade coffee. Industrial coffee companies use all kinds of tricks to cut their costs and sell you a lower quality product, and we don't believe in that either. One common practice is for commodity coffee companies to buy old "past crop" beans that were farmed more than a year ago at big discounts because they are basically the leftovers that nobody wanted. Another trick is to mix in low-quality Robusta or beans with defects to trick you into buying a lower-quality product. We don't do any of that.
Will I have more than one choice for a recommended coffee after I take the one question coffee survey?
Yes! We'll show you a wide variety of options. However, we strongly recommend you start with our recommended coffee because we can offer our 100% Satisfaction Guarantee only if you decide to try our recommended coffee. It's very easy to try a different blend in future deliveries if you want to try different things.
I don't want to take the survey. How do I buy something without completing the survey?
We truly want you to have a great experience with Craft Coffee, and we've found that we're far more likely to deliver that for you if you take our quick one-question survey. So we hope you'll consider taking that. However, if you're sure you'd prefer to skip it, you can
and choose from a wide variety of our most popular blends and 3-roast samplers.
Please note that if you choose not to take the survey, we cannot stand behind your purchase with our 100% Satisfaction Guarantee because we won't have a way to make a recommendation that will match the style of coffee you enjoy.
After I answer the one question coffee survey, can I change my answer?
Yes! You can change your answer very easily with one click after you take the survey.
